Returns & Exchanges

At edenrobe, we strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, you may return or exchange your items within 10 days of delivery provided they are unused and have all original tags attached.

Return Process

• 1.
  Initiate Request

  Contact our customer care team via email or WhatsApp with your order number and reason for return to receive an exchange authorization.

• 2.
  Pack the Items

  Securely pack the items in their original packaging, ensuring all invoices and price tags are included to avoid processing delays.

• 3.
  Ship to edenrobe

  Send the package back to our designated warehouse address using a traceable courier service at your own expense.

• 4.
  Quality Check & Processing

  Once received, our team will conduct a quality inspection; upon approval, your exchange or store credit will be processed within 5-7 working days.